A little help along the way
Make yourself
comfortable.
Questions, feedback, or something not sounding right? Get in touch.
Include your device model, iOS version, app version or TestFlight build, and the scene name. Please leave private information out of screenshots.
Common questions
I cannot hear any sound.
Check your media volume and audio output, including Bluetooth headphones. Try Bonfire Beach and raise its Waves slider and master volume. Some scenes and layers are previews without recordings yet.
How do I find more scenes?
Scroll below the featured scene on Home or browse Moods and Places. If scenes are missing, install the latest available version. During testing, update through TestFlight.
Can I listen with my screen locked?
The app is designed for background listening. Start playback before locking your phone. If it stops unexpectedly, email us with your device details and scene name.
How does the timer work?
Open Timer on the scene player and choose when playback should stop. Select Off to remove the timer. Background timer behavior is being tested during the beta.
Where are my saved mixes?
Library contains your saved mixes and favorite scenes. They are stored locally. There is no account or app-operated cloud sync; deleting the app may remove your collection.
Privacy questions?
Read our privacy policy or email us.